mirror of
https://github.com/openshift/openshift-docs.git
synced 2026-02-05 12:46:18 +01:00
OSDOCS-14109: Updated Support docs for HCP migration
This commit is contained in:
EricPonvelle
@@ -16,7 +16,7 @@ ifndef::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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[id='support-overview-remote-health-monitoring']
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== Remote health monitoring issues
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xref:../support/remote_health_monitoring/about-remote-health-monitoring.adoc#about-remote-health-monitoring[Remote health monitoring issues]:
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{product-title} collects telemetry and configuration data about your cluster and reports it to Red Hat by using the Telemeter Client and the Insights Operator. Red Hat uses this data to understand and resolve issues in _connected cluster_. Similar to connected clusters, you can xref:../support/remote_health_monitoring/remote-health-reporting-from-restricted-network.adoc#remote-health-reporting-from-restricted-network[Use remote health monitoring in a restricted network]. {product-title} collects data and monitors health using the following:
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{product-title} collects telemetry and configuration data about your cluster and reports it to Red Hat by using the Telemeter Client and the Insights Operator. Red Hat uses this data to understand and resolve issues in a _connected cluster_. Similar to connected clusters, you can xref:../support/remote_health_monitoring/remote-health-reporting-from-restricted-network.adoc#remote-health-reporting-from-restricted-network[Use remote health monitoring in a restricted network]. {product-title} collects data and monitors health using the following:
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endif::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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// Removed sentence on restricted networks, not supported in ROSA/OSD
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@@ -24,7 +24,7 @@ ifdef::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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[id='support-overview-remote-health-monitoring']
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== Remote health monitoring issues
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xref:../support/remote_health_monitoring/about-remote-health-monitoring.adoc#about-remote-health-monitoring[Remote health monitoring issues]:
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{product-title} collects telemetry and configuration data about your cluster and reports it to Red Hat by using the Telemeter Client and the Insights Operator. Red Hat uses this data to understand and resolve issues in _connected cluster_. {product-title} collects data and monitors health using the following:
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{product-title} collects telemetry and configuration data about your cluster and reports it to Red Hat by using the Telemeter Client and the Insights Operator. Red Hat uses this data to understand and resolve issues in a _connected cluster_. {product-title} collects data and monitors health using the following:
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endif::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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* *Telemetry*: The Telemetry Client gathers and uploads the metrics values to Red Hat every four minutes and thirty seconds. Red Hat uses this data to:
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@@ -40,20 +40,22 @@ endif::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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You can xref:../support/remote_health_monitoring/showing-data-collected-by-remote-health-monitoring.adoc#showing-data-collected-by-remote-health-monitoring[review telemetry information].
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ifndef::openshift-rosa,openshift-rosa-hcp[]
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If you have enabled remote health reporting, xref:../support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.adoc#using-insights-to-identify-issues-with-your-cluster[Use Insights to identify issues with your cluster]. You can optionally disable remote health reporting.
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endif::openshift-rosa,openshift-rosa-hcp[]
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[id='support-overview-gather-data-cluster']
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== Gather data about your cluster
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xref:../support/gathering-cluster-data.adoc#gathering-cluster-data[Gather data about your cluster]: Red Hat recommends gathering your debugging information when opening a support case. This helps Red Hat Support to perform a root cause analysis. A cluster administrator can use the following to gather data about your cluster:
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* *The must-gather tool*: Use the `must-gather` tool to collect information about your cluster and to debug the issues.
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* *must-gather tool*: Use the `must-gather` tool to collect information about your cluster and to debug the issues.
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* *sosreport*: Use the `sosreport` tool to collect configuration details, system information, and diagnostic data for debugging purposes.
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* *Cluster ID*: Obtain the unique identifier for your cluster, when providing information to Red Hat Support.
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ifndef::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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* *Bootstrap node journal logs*: Gather `bootkube.service` `journald` unit logs and container logs from the bootstrap node to troubleshoot bootstrap-related issues.
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endif::openshift-rosa,openshift-rosa-hcp,openshift-dedicated[]
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* *Cluster node journal logs*: Gather `journald` unit logs and logs within `/var/log` on individual cluster nodes to troubleshoot node-related issues.
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* *A network trace*: Provide a network packet trace from a specific {product-title} cluster node or a container to Red Hat Support to help troubleshoot network-related issues.
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* *Network trace*: Provide a network packet trace from a specific {product-title} cluster node or a container to Red Hat Support to help troubleshoot network-related issues.
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[id='support-overview-troubleshooting-issues']
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== Troubleshooting issues
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@@ -40,8 +40,227 @@ include::https://raw.githubusercontent.com/openshift/managed-cluster-config/mast
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{product-title} core namespaces are installed by default during cluster installation.
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ifdef::openshift-rosa,openshift-dedicated[]
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.List of core namespaces
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ifdef::openshift-rosa[]
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[%collapsible]
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====
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[source,yaml]
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----
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apiVersion: v1
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kind: ConfigMap
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metadata:
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name: ocp-namespaces
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namespace: openshift-monitoring
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data:
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managed_namespaces.yaml: |
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Resources:
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Namespace:
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- name: dedicated-admin
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- name: default
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- name: kube-node-lease
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- name: kube-public
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- name: kube-system
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- name: openshift
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- name: openshift-addon-operator
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- name: openshift-apiserver
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- name: openshift-apiserver-operator
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- name: openshift-aqua
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- name: openshift-authentication
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- name: openshift-authentication-operator
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- name: openshift-backplane
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- name: openshift-backplane-cee
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- name: openshift-backplane-csa
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- name: openshift-backplane-cse
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- name: openshift-backplane-csm
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- name: openshift-backplane-managed-scripts
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- name: openshift-backplane-mcs-tier-two
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- name: openshift-backplane-mobb
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- name: openshift-backplane-srep
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- name: openshift-backplane-tam
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- name: openshift-catalogd
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- name: openshift-cloud-controller-manager
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- name: openshift-cloud-controller-manager-operator
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- name: openshift-cloud-credential-operator
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- name: openshift-cloud-network-config-controller
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- name: openshift-cloud-platform-infra
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- name: openshift-cluster-csi-drivers
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- name: openshift-cluster-machine-approver
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- name: openshift-cluster-node-tuning-operator
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- name: openshift-cluster-olm-operator
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- name: openshift-cluster-samples-operator
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- name: openshift-cluster-storage-operator
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- name: openshift-cluster-version
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- name: openshift-codeready-workspaces
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- name: openshift-config
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- name: openshift-config-managed
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- name: openshift-config-operator
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- name: openshift-console
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- name: openshift-console-operator
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- name: openshift-console-user-settings
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- name: openshift-controller-manager
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- name: openshift-controller-manager-operator
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- name: openshift-custom-domains-operator
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- name: openshift-customer-monitoring
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- name: openshift-deployment-validation-operator
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- name: openshift-dns
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- name: openshift-dns-operator
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- name: openshift-etcd
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- name: openshift-etcd-operator
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- name: openshift-host-network
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- name: openshift-image-registry
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- name: openshift-infra
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- name: openshift-ingress
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- name: openshift-ingress-canary
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- name: openshift-ingress-operator
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- name: openshift-insights
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- name: openshift-kni-infra
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- name: openshift-kube-apiserver
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- name: openshift-kube-apiserver-operator
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- name: openshift-kube-controller-manager
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- name: openshift-kube-controller-manager-operator
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- name: openshift-kube-scheduler
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- name: openshift-kube-scheduler-operator
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- name: openshift-kube-storage-version-migrator
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- name: openshift-kube-storage-version-migrator-operator
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- name: openshift-logging
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- name: openshift-machine-api
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- name: openshift-machine-config-operator
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- name: openshift-managed-node-metadata-operator
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- name: openshift-managed-upgrade-operator
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- name: openshift-marketplace
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- name: openshift-monitoring
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- name: openshift-multus
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- name: openshift-must-gather-operator
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- name: openshift-network-console
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- name: openshift-network-diagnostics
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- name: openshift-network-node-identity
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- name: openshift-network-operator
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- name: openshift-node
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- name: openshift-nutanix-infra
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- name: openshift-oauth-apiserver
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- name: openshift-observability-operator
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- name: openshift-ocm-agent-operator
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- name: openshift-openstack-infra
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- name: openshift-operator-controller
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- name: openshift-operator-lifecycle-manager
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- name: openshift-operators
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- name: openshift-operators-redhat
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- name: openshift-osd-metrics
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- name: openshift-ovirt-infra
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- name: openshift-ovn-kubernetes
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- name: openshift-package-operator
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- name: openshift-rbac-permissions
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- name: openshift-route-controller-manager
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- name: openshift-route-monitor-operator
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- name: openshift-security
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- name: openshift-service-ca
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- name: openshift-service-ca-operator
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- name: openshift-splunk-forwarder-operator
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- name: openshift-sre-pruning
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- name: openshift-user-workload-monitoring
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- name: openshift-validation-webhook
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- name: openshift-vsphere-infra
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----
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====
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endif::openshift-rosa[]
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ifdef::openshift-rosa-hcp[]
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[%collapsible]
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====
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[source,yaml]
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----
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apiVersion: v1
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kind: ConfigMap
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metadata:
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name: ocp-namespaces
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namespace: openshift-monitoring
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data:
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managed_namespaces.yaml: |
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Resources:
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Namespace:
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- name: dedicated-admin
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- name: default
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- name: kube-node-lease
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- name: kube-public
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- name: kube-system
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- name: open-cluster-management-agent
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- name: open-cluster-management-agent-addon
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- name: openshift
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- name: openshift-apiserver
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- name: openshift-apiserver-operator
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- name: openshift-authentication
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- name: openshift-authentication-operator
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- name: openshift-backplane
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- name: openshift-backplane-cee
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- name: openshift-backplane-cse
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- name: openshift-backplane-csm
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- name: openshift-backplane-lpsre
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- name: openshift-backplane-managed-scripts
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- name: openshift-backplane-mcs-tier-two
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- name: openshift-backplane-mobb
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- name: openshift-backplane-srep
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- name: openshift-backplane-tam
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- name: openshift-cloud-controller-manager
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- name: openshift-cloud-credential-operator
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- name: openshift-cloud-network-config-controller
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- name: openshift-cluster-csi-drivers
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- name: openshift-cluster-machine-approver
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- name: openshift-cluster-node-tuning-operator
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- name: openshift-cluster-samples-operator
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- name: openshift-cluster-storage-operator
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- name: openshift-cluster-version
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- name: openshift-config
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- name: openshift-config-managed
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- name: openshift-config-operator
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- name: openshift-console
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- name: openshift-console-operator
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- name: openshift-console-user-settings
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- name: openshift-controller-manager
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- name: openshift-controller-manager-operator
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- name: openshift-customer-monitoring
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- name: openshift-deployment-validation-operator
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- name: openshift-dns
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- name: openshift-dns-operator
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- name: openshift-etcd
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- name: openshift-host-network
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- name: openshift-image-registry
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- name: openshift-infra
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- name: openshift-ingress
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- name: openshift-ingress-canary
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- name: openshift-ingress-operator
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- name: openshift-insights
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- name: openshift-kube-apiserver
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- name: openshift-kube-apiserver-operator
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- name: openshift-kube-controller-manager
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- name: openshift-kube-controller-manager-operator
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- name: openshift-kube-scheduler
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- name: openshift-kube-scheduler-operator
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- name: openshift-kube-storage-version-migrator
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- name: openshift-kube-storage-version-migrator-operator
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- name: openshift-logging
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- name: openshift-machine-api
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- name: openshift-machine-config-operator
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- name: openshift-marketplace
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- name: openshift-monitoring
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- name: openshift-multus
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- name: openshift-must-gather-operator
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- name: openshift-network-console
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- name: openshift-network-diagnostics
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- name: openshift-network-node-identity
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- name: openshift-network-operator
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- name: openshift-node
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- name: openshift-operator-lifecycle-manager
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- name: openshift-operators
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- name: openshift-operators-redhat
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- name: openshift-ovn-kubernetes
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- name: openshift-package-operator
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- name: openshift-route-controller-manager
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- name: openshift-service-ca
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- name: openshift-service-ca-operator
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- name: openshift-user-workload-monitoring
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----
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====
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endif::openshift-rosa-hcp[]
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ifdef::openshift-dedicated[]
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[%collapsible]
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====
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[source,yaml]
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@@ -49,95 +268,7 @@ ifdef::openshift-rosa,openshift-dedicated[]
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include::https://raw.githubusercontent.com/openshift/managed-cluster-config/master/deploy/osd-managed-resources/ocp-namespaces.ConfigMap.yaml[]
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----
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====
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endif::openshift-rosa,openshift-dedicated[]
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ifdef::openshift-rosa-hcp[]
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.List of core namespaces
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[%collapsible]
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====
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[source,yaml]
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----
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default
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kube-node-lease
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kube-public
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kube-system
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open-cluster-management-agent
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open-cluster-management-agent-addon
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openshift
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openshift-apiserver
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openshift-apiserver-operator
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openshift-authentication
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openshift-authentication-operator
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openshift-backplane
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openshift-backplane-cee
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openshift-backplane-cse
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openshift-backplane-csm
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openshift-backplane-lpsre
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openshift-backplane-managed-scripts
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openshift-backplane-mcs-tier-two
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openshift-backplane-mobb
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openshift-backplane-srep
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openshift-backplane-tam
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openshift-cloud-controller-manager
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openshift-cloud-credential-operator
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openshift-cloud-network-config-controller
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openshift-cluster-csi-drivers
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openshift-cluster-machine-approver
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openshift-cluster-node-tuning-operator
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openshift-cluster-samples-operator
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openshift-cluster-storage-operator
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openshift-cluster-version
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openshift-config
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openshift-config-managed
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openshift-config-operator
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openshift-console
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openshift-console-operator
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openshift-console-user-settings
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openshift-controller-manager
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openshift-controller-manager-operator
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openshift-customer-monitoring
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openshift-deployment-validation-operator
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openshift-dns
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openshift-dns-operator
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openshift-etcd
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openshift-host-network
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openshift-image-registry
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openshift-infra
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openshift-ingress
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openshift-ingress-canary
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openshift-ingress-operator
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openshift-insights
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openshift-kube-apiserver
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openshift-kube-apiserver-operator
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openshift-kube-controller-manager
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openshift-kube-controller-manager-operator
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openshift-kube-scheduler
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openshift-kube-scheduler-operator
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openshift-kube-storage-version-migrator
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openshift-kube-storage-version-migrator-operator
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openshift-logging
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openshift-machine-api
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openshift-machine-config-operator
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openshift-marketplace
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openshift-monitoring
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openshift-multus
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openshift-must-gather-operator
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openshift-network-console
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openshift-network-diagnostics
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openshift-network-node-identity
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openshift-network-operator
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openshift-node
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openshift-operator-lifecycle-manager
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||||
openshift-operators
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openshift-operators-redhat
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openshift-ovn-kubernetes
|
||||
openshift-package-operator
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||||
openshift-route-controller-manager
|
||||
openshift-service-ca
|
||||
openshift-service-ca-operator
|
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openshift-user-workload-monitoring
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||||
----
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||||
====
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endif::openshift-rosa-hcp[]
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endif::openshift-dedicated[]
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ifdef::openshift-rosa,openshift-dedicated[]
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[id="sd-add-on-managed-namespaces_{context}"]
|
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|
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Reference in New Issue
Block a user