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MIG-1518 Wrong Must Gather for MTC
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@@ -4,6 +4,7 @@
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include::_attributes/common-attributes.adoc[]
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include::_attributes/attributes-openshift-dedicated.adoc[]
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:context: oadp-troubleshooting
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:oadp-troubleshooting:
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:namespace: openshift-adp
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:local-product: OADP
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:must-gather: registry.redhat.io/oadp/oadp-mustgather-rhel8:v1.1
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@@ -95,6 +96,10 @@ include::modules/oadp-restic-issues.adoc[leveloffset=+1]
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include::modules/oadp-restic-restore-failing-psa-policy.adoc[leveloffset=+2]
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include::modules/migration-using-must-gather.adoc[leveloffset=+1]
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[role="_additional-resources"]
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.Additional resources
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* xref:../../support/gathering-cluster-data.adoc#gathering-cluster-data[Gathering cluster data]
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include::modules/migration-combining-must-gather.adoc[leveloffset=+2]
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include::modules/oadp-monitoring.adoc[leveloffset=+1]
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[role="_additional-resources"]
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@@ -111,4 +116,4 @@ include::modules/oadp-creating-alerting-rule.adoc[leveloffset=+2]
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include::modules/oadp-list-of-metrics.adoc[leveloffset=+2]
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include::modules/oadp-viewing-metrics-ui.adoc[leveloffset=+2]
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:!oadp-troubleshooting:
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:oadp-troubleshooting!:
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@@ -28,8 +28,11 @@ endif::[]
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* You must be logged in to the {product-title} cluster as a user with the `cluster-admin` role.
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* You must have the OpenShift CLI (`oc`) installed.
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ifdef::oadp-troubleshooting[]
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* You must use {op-system-base-full} 8.x with OADP 1.2.
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* You must use {op-system-base-full} {op-system-version} with OADP 1.3.
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endif::[]
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.Procedure
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@@ -38,27 +41,40 @@ endif::[]
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ifdef::troubleshooting-3-4,troubleshooting-mtc[]
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* To collect data for the past hour:
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+
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[source,terminal]
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----
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$ oc adm must-gather --image=registry.redhat.io/rhmtc/openshift-migration-must-gather-rhel8:v1.8
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----
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+
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The data is saved as `must-gather/must-gather.tar.gz`. You can upload this file to a support case on the link:https://access.redhat.com/[Red Hat Customer Portal].
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* To collect data for the past 24 hours:
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+
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[source,terminal]
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----
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$ oc adm must-gather --image=registry.redhat.io/rhmtc/openshift-migration-must-gather-rhel8:v1.8 -- /usr/bin/gather_metrics_dump
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----
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+
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This operation can take a long time. The data is saved as `must-gather/metrics/prom_data.tar.gz`.
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endif::[]
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ifdef::oadp-troubleshooting[]
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* Full `must-gather` data collection, including Prometheus metrics:
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endif::[]
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.. For OADP 1.2, use the following command:
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+
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[source,terminal]
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----
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oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel8:v1.2
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$ oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel8:v1.2
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----
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+
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.. For OADP 1.3, use the following command:
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+
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[source,terminal]
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----
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oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel9:v1.3
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$ oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel9:v1.3
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----
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+
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The data is saved as `must-gather/must-gather.tar.gz`. You can upload this file to a support case on the link:https://access.redhat.com/[Red Hat Customer Portal].
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ifdef::oadp-troubleshooting[]
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* Essential `must-gather` data collection, without Prometheus metrics, for a specific time duration:
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+
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[source,terminal,subs="attributes+"]
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@@ -76,24 +92,20 @@ $ oc adm must-gather --image={must-gather} \
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-- /usr/bin/gather_with_timeout <timeout> <1>
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----
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<1> Specify a timeout value in seconds.
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endif::[]
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ifdef::troubleshooting-3-4,troubleshooting-mtc[]
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* To collect data for the past 24 hours:
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endif::[]
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ifdef::oadp-troubleshooting[]
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* Prometheus metrics data dump:
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endif::[]
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.. For OADP 1.2, use the following command:
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+
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[source,terminal]
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----
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oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel8:v1.2 -- /usr/bin/gather_metrics_dump
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$ oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel8:v1.2 -- /usr/bin/gather_metrics_dump
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----
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.. For OADP 1.3, use the following command:
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+
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[source,terminal]
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----
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oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel9:v1.3 -- /usr/bin/gather_metrics_dump
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$ oc adm must-gather --image=registry.redhat.io/oadp/oadp-mustgather-rhel9:v1.3 -- /usr/bin/gather_metrics_dump
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----
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This operation can take a long time. The data is saved as `must-gather/metrics/prom_data.tar.gz`.
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endif::[]
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