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33 lines
1.2 KiB
Plaintext
33 lines
1.2 KiB
Plaintext
// Module included in the following assemblies:
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//
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// * migration/migrating_3_4/troubleshooting-3-4.adoc
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// * migration/migrating_4_1_4/troubleshooting-4-1-4.adoc
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// * migration/migrating_4_2_4/troubleshooting-4-2-4.adoc
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[id="migration-using-must-gather_{context}"]
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= Using `must-gather` to collect data
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You must run the `must-gather` tool if you open a customer support case on the link:https://access.redhat.com[Red Hat Customer Portal] for the {mtc-full} ({mtc-short}).
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The `openshift-migration-must-gather-rhel8` image for {mtc-short} collects migration-specific logs and data that are not collected by the default `must-gather` image.
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.Procedure
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. Navigate to the directory where you want to store the `must-gather` data.
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. Run the `must-gather` command:
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+
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[source,terminal,subs="attributes+"]
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----
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$ oc adm must-gather --image=openshift-migration-must-gather-rhel8:v{mtc-version-z}
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----
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. Remove authentication keys and other sensitive information.
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. Create an archive file containing the contents of the `must-gather` data directory:
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+
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[source,terminal]
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----
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$ tar cvaf must-gather.tar.gz must-gather.local.<uid>/
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----
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. Upload the compressed file as an attachment to your customer support case.
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