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35 lines
1.3 KiB
Plaintext
35 lines
1.3 KiB
Plaintext
// Module included in the following assemblies:
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//
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// * support/getting-support.adoc
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[id="support_{context}"]
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= Getting support
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If you experience difficulty with a procedure described in this documentation,
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visit the link:http://access.redhat.com[Red Hat Customer Portal]. Through the
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Customer Portal, you can:
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* Search or browse through the Red Hat Knowledgebase of technical support
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articles about Red Hat products.
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* Submit a support case to Red Hat Support.
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+
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ifdef::openshift-enterprise,openshift-dedicated[]
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[NOTE]
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====
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When submitting a support case, it is recommended to provide the following information about your cluster to Red Hat Support to aid in troubleshooting:
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* Data gathered using the `oc adm must-gather` command
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* The unique cluster ID. Navigate to *(?) Help* -> *Open Support Case* to have the cluster ID autofilled when you submit the case.
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// TODO: xref
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====
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endif::[]
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* Access other product documentation.
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// TODO: verify that these settings apply for Service Mesh and CNV, etc.
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If you have a suggestion for improving this documentation or have found an
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error, please submit a Bugzilla report at http://bugzilla.redhat.com against the
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*OpenShift Container Platform* product for the *Documentation* component. Please
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provide specific details, such as the section name and {product-title} version.
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