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23 lines
1.5 KiB
Plaintext
23 lines
1.5 KiB
Plaintext
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// Module included in the following assemblies:
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//
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// support/rosa-getting-support.adoc
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[id="rosa-getting-support_{context}"]
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= Getting support
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If you experience difficulty with a procedure described in this documentation, visit the link:https://access.redhat.com/[Red Hat Customer Portal]. Through the Customer Portal, you can:
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* Search or browse through the Red Hat Knowledgebase of technical support articles about Red Hat products.
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* Access other product documentation.
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* Submit a support case to Red Hat Support:
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.. Click *Open a New Case*.
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.. Select the reason for the support ticket, such as `Defect/Bug` or `Account/Customer Service Request`.
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.. In the `Product` field, enter `OpenShift` to filter the list. Select `{product-title}` and the version from the drop-down menus.
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.. Complete the remaining fields.
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.. On the _Review_ page, select the correct cluster ID that you are contacting support about, and click `Submit`.
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You can also get support from link:https://aws.amazon.com/premiumsupport/[AWS Support] as long as you have a valid AWS support contract.
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If you have a suggestion for improving this documentation or have found an error, submit a link:https://issues.redhat.com/secure/CreateIssueDetails!init.jspa?pid=12332330&summary=Documentation_issue&issuetype=1&components=12367614&priority=10200&versions=12391126[Jira issue] for the most relevant documentation component. Be sure to provide specific details, such as the section name and {product-title} version.
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