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43 lines
1.3 KiB
Plaintext
43 lines
1.3 KiB
Plaintext
// Module included in the following assemblies:
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//
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// * support/gathering-cluster-data.adoc
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[id="support_gathering_data_{context}"]
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= Gathering data about your cluster for Red Hat Support
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You can gather debugging information about your cluster by using the
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`oc adm must-gather` CLI command.
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.Prerequisites
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* Access to the cluster as a user with the `cluster-admin` role.
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* The {product-title} CLI (`oc`) installed.
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.Procedure
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. Navigate to the directory where you want to store the `must-gather` data.
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. Run the `oc adm must-gather` command:
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+
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----
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$ oc adm must-gather
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----
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+
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[NOTE]
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====
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If this command fails, for example if you cannot schedule a Pod on your cluster, then use the `oc adm inspect` command to gather information for particular resources. Contact Red Hat Support for the recommended resources to gather.
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====
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. Create a compressed file from the `must-gather` directory that was just created
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in your working directory. For example, on a computer that uses a Linux
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operating system, run the following command:
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+
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----
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$ tar cvaf must-gather.tar.gz must-gather.local.5421342344627712289/ <1>
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----
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<1> Make sure to replace `must-gather-local.5421342344627712289/` with the
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actual directory name.
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. Attach the compressed file to your support case on the
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link:https://access.redhat.com[Red Hat Customer Portal].
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