mirror of
https://github.com/openshift/openshift-docs.git
synced 2026-02-05 21:46:22 +01:00
32 lines
977 B
Plaintext
32 lines
977 B
Plaintext
// Module included in the following assemblies:
|
|
//
|
|
// * support/getting-support.adoc
|
|
// * support/index.adoc
|
|
// * service_mesh/v2x/ossm-troubleshooting-istio.adoc
|
|
|
|
:_content-type: PROCEDURE
|
|
[id="support-knowledgebase-search_{context}"]
|
|
= Searching the Red Hat Knowledgebase
|
|
|
|
In the event of an {product-title} issue, you can perform an initial search to determine if a solution already exists within the Red Hat Knowledgebase.
|
|
|
|
.Prerequisites
|
|
|
|
* You have a Red Hat Customer Portal account.
|
|
|
|
.Procedure
|
|
|
|
. Log in to the link:http://access.redhat.com[Red Hat Customer Portal].
|
|
|
|
. In the main Red Hat Customer Portal search field, input keywords and strings relating to the problem, including:
|
|
+
|
|
* {product-title} components (such as *etcd*)
|
|
* Related procedure (such as *installation*)
|
|
* Warnings, error messages, and other outputs related to explicit failures
|
|
|
|
. Click *Search*.
|
|
|
|
. Select the *{product-title}* product filter.
|
|
|
|
. Select the *Knowledgebase* content type filter.
|