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openshift-docs/modules/troubleshooting-backup-cr-cannot-retrieve-volume-issue.adoc
Shruti Deshpande eeb15a1127 DITA fixes for OADP troubleshooting
Signed-off-by: Shruti Deshpande <shdeshpa@redhat.com>
2025-09-04 10:04:30 +00:00

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// Module included in the following assemblies:
//
// * backup_and_restore/application_backup_and_restore/troubleshooting/backup-and-restore-cr-issues.adoc
//
:_mod-docs-content-type: PROCEDURE
[id="troubleshooting-backup-cr-cannot-retrieve-volume-issue_{context}"]
= Troubleshooting issue where backup CR cannot retrieve volume
[role="_abstract"]
If the persistent volume (PV) and the snapshot locations are in different regions, the `Backup` custom resource (CR) displays the following error message:
.Sample error
[source,text]
----
InvalidVolume.NotFound: The volume vol-xxxx does not exist.
----
.Procedure
. Edit the value of the `spec.snapshotLocations.velero.config.region` key in the `DataProtectionApplication` manifest so that the snapshot location is in the same region as the PV.
. Create a new `Backup` CR.