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25 lines
975 B
Plaintext
25 lines
975 B
Plaintext
// Module included in the following assemblies:
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//
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// * support/rosa-troubleshooting-deployments.adoc
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:_mod-docs-content-type: PROCEDURE
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[id="rosa-troubleshooting-multipleroute53zonesfound-failure-deployment_{context}"]
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= Troubleshooting cluster creation with a MultipleRoute53ZonesFound error
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If a cluster creation action fails, you might receive the following error message.
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.Example output
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[source,terminal]
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----
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Provisioning Error Code: OCM3049
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Provisioning Error Message: DNS zone conflicts encountered.
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----
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The problem occurs because a previous cluster did not have had its Route 53 hosted zone removed during uninstallation. As a result, the existing Route 53 entries are conflicting with the cluster's DNS.
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The cluster's installation is blocked because a duplicate Route 53 hosted zone already exists in your account.
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.Procedure
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. Verify the Route 53 configuration. If the hosted zone is no longer required, remove it.
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. Attempt cluster installation again.
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