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15 lines
884 B
Plaintext
15 lines
884 B
Plaintext
// Module included in the following assemblies:
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//
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// * rosa_planning/rosa-sts-aws-prereqs.adoc
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:_mod-docs-content-type: REFERENCE
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[id="rosa-support-requirements_{context}"]
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= Support requirements
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[role="_abstract"]
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To receive Red{nbsp}Hat support, your account must use a specific AWS plan and have the required permissions on your account.
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* Red{nbsp}Hat recommends that the customer have at least link:https://aws.amazon.com/premiumsupport/plans/[Business Support] from AWS.
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* Red{nbsp}Hat may have permission from the customer to request AWS support on their behalf.
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* Red{nbsp}Hat may have permission from the customer to request AWS resource limit increases on the customer's account.
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* Red{nbsp}Hat manages the restrictions, limitations, expectations, and defaults for all {product-title} clusters in the same manner, unless otherwise specified in this requirements section.
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