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41 lines
1.2 KiB
Plaintext
41 lines
1.2 KiB
Plaintext
// Module included in the following assemblies:
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// * service_mesh/v2x/-ossm-troubleshooting-istio.adoc
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:_mod-docs-content-type: PROCEDURE
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[id="ossm-troubleshooting-operators_{context}"]
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= Troubleshooting service mesh Operators
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If you experience Operator issues:
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* Verify your Operator subscription status.
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* Verify that you did not install a community version of the Operator, instead of the supported Red Hat version.
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* Verify that you have the `cluster-admin` role to install {SMProductName}.
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* Check for any errors in the Operator pod logs if the issue is related to installation of Operators.
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[NOTE]
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====
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You can install Operators only through the OpenShift console, the software catalog is not accessible from the command line.
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====
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== Viewing Operator pod logs
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You can view Operator logs by using the `oc logs` command. Red Hat may request logs to help resolve support cases.
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.Procedure
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* To view Operator pod logs, enter the command:
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+
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[source,terminal]
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----
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$ oc logs -n openshift-operators <podName>
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----
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For example,
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[source,terminal]
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----
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$ oc logs -n openshift-operators istio-operator-bb49787db-zgr87
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----
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//If your pod fails to start, you may need to use the `--previous` option to see the logs of the last attempt.
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