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openshift-docs/modules/installing-troubleshooting-assisted-installer-oci.adoc
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// Module included in the following assemblies:
//
// * installing/installing_oci/installing-oci-assisted-installer.adoc
:_mod-docs-content-type: PROCEDURE
[id="installing-troubleshooting-assisted-installer-oci_{context}"]
= Troubleshooting the installation of a cluster on {oci-distributed-no-rt}
If you experience issues with using the {ai-full} to install an {product-title} cluster on {oci-distributed}, read the following sections to troubleshoot common problems.
[id="installing-troubleshooting-load-balancer_{context}"]
== The Ingress Load Balancer in {oci-distributed-no-rt} is not at a healthy status
This issue is classed as a `Warning` because by using {oci-distributed-no-rt} to create a stack, you created a pool of compute nodes, 3 by default, that are automatically added as backend listeners for the Ingress Load Balancer. By default, the {product-title} deploys 2 router pods, which are based on the default values from the {product-title} manifest files. The `Warning` is expected because a mismatch exists with the number of router pods available, 2, to run on the 3 compute nodes.
.Example of a `Warning` message that is under the Backend set information tab on {oci-distributed-no-rt}
image::ingress_load_balancer_warning_message.png[Example of an warning message that is under the Backend set information tab on {oci-distributed-no-rt}]
You do not need to modify the Ingress Load Balancer configuration. Instead, you can point the Ingress Load Balancer to specific compute nodes that operate in your cluster on {product-title}. To do this, use placement mechanisms, such as annotations, on {product-title} to ensure router pods only run on the compute nodes that you originally configured on the Ingress Load Balancer as backend listeners.
[id="installing-troubleshooting-stack-operation_{context}"]
== {oci-distributed-no-rt} create stack operation fails with an Error: 400-InvalidParameter message
On attempting to create a stack on {oci-distributed-no-rt}, you identified that the *Logs* section of the job outputs an error message. For example:
[source,terminal]
----
Error: 400-InvalidParameter, DNS Label oci-demo does not follow Oracle requirements
Suggestion: Please update the parameter(s) in the Terraform config as per error message DNS Label oci-demo does not follow Oracle requirements
Documentation: https://registry.terraform.io/providers/oracle/oci/latest/docs/resources/core_vcn
----
Go to the https://console.redhat.com/openshift/assisted-installer/clusters/~new[*Install OpenShift with the Assisted Installer*] page on the Hybrid Cloud Console, and check the *Cluster name* field on the *Cluster Details* step. Remove any special characters, such as a hyphen (`-`), from the name, because these special characters are not compatible with the {oci} naming conventions. For example, change `oci-demo` to `ocidemo`.