modules/support.adoc

// Module included in the following assemblies:
//
// * support/getting-support.adoc
// * service_mesh/v1x/servicemesh-release-notes.adoc
// * service_mesh/v2x/servicemesh-release-notes.adoc

[id="support_{context}"]
= Getting support

If you experience difficulty with a procedure described in this documentation, or with {product-title} in general, visit the link:http://access.redhat.com[Red Hat Customer Portal]. From the Customer Portal, you can:

* Search or browse through the Red Hat Knowledgebase of articles and solutions relating to Red Hat products.
* Submit a support case to Red Hat Support.
// TODO: xref
* Access other product documentation.

To identify issues with your cluster, you can use Insights in {cloud-redhat-com}. Insights provides details about issues and, if available, information on how to solve a problem.

// TODO: verify that these settings apply for Service Mesh and OpenShift virtualization, etc.
If you have a suggestion for improving this documentation or have found an
error, please submit a link:http://bugzilla.redhat.com[Bugzilla report] against the
*OpenShift Container Platform* product for the *Documentation* component. Please
provide specific details, such as the section name and {product-title} version.
OSDOCS-128: Adding docs for must-gather 2019-08-12 09:16:09 -04:00			`// Module included in the following assemblies:`
			`//`
			`// * support/getting-support.adoc`
Squashed commits for branching service mesh docs. 2020-10-06 13:45:22 -04:00			`// * service_mesh/v1x/servicemesh-release-notes.adoc`
			`// * service_mesh/v2x/servicemesh-release-notes.adoc`
OSDOCS-128: Adding docs for must-gather 2019-08-12 09:16:09 -04:00
			`[id="support_{context}"]`
			`= Getting support`

RFE-821 - Adding to the support section. 2020-05-22 11:41:57 +01:00			`If you experience difficulty with a procedure described in this documentation, or with {product-title} in general, visit the link:http://access.redhat.com[Red Hat Customer Portal]. From the Customer Portal, you can:`
OSDOCS-128: Adding docs for must-gather 2019-08-12 09:16:09 -04:00
RFE-821 - Adding to the support section. 2020-05-22 11:41:57 +01:00			`* Search or browse through the Red Hat Knowledgebase of articles and solutions relating to Red Hat products.`
OSDOCS-128: Adding docs for must-gather 2019-08-12 09:16:09 -04:00			`* Submit a support case to Red Hat Support.`
			`// TODO: xref`
			`* Access other product documentation.`

CCXDEV-3313: Moved remote health monitoring, linked Insights docs in "Getting support" 2020-10-15 09:22:53 +02:00			`To identify issues with your cluster, you can use Insights in {cloud-redhat-com}. Insights provides details about issues and, if available, information on how to solve a problem.`

scrubbing CNV 2020-03-25 09:50:11 -04:00			`// TODO: verify that these settings apply for Service Mesh and OpenShift virtualization, etc.`
OSDOCS-128: Adding docs for must-gather 2019-08-12 09:16:09 -04:00			`If you have a suggestion for improving this documentation or have found an`
Squashed commits for initial draft of OpenShift Jaeger 2020-04-06 13:52:39 -04:00			`error, please submit a link:http://bugzilla.redhat.com[Bugzilla report] against the`
OSDOCS-128: Adding docs for must-gather 2019-08-12 09:16:09 -04:00			`OpenShift Container Platform product for the Documentation component. Please`
			`provide specific details, such as the section name and {product-title} version.`